E-Filing Training Implementation for Employee Tax Compliance at CV. Jaya Utama Consultant Banjarbaru

Abstract

The advancement of information technology in public administration has led to the digital transformation of tax services in Indonesia, including the implementation of the e-Filing system by the Directorate General of Taxes. Despite its benefits in improving efficiency and compliance, challenges remain due to users’ limited digital literacy and lack of experience, particularly in non-financial sectors. This community service project aimed to address these gaps through e-Filing training for employees of CV Jaya Utama Konsultan in Banjarbaru. Using interactive lectures and hands-on simulations, the training enhanced participants’ understanding and practical skills in digital tax reporting. The activity involved lecturers and students from Tanah Laut State Polytechnic and was well-received by participants, evidenced by high engagement and positive feedback. Results show that participants gained both conceptual knowledge and technical ability to independently complete online tax filings. The training also offered theoretical contributions to the discourse on digital literacy and tax compliance and demonstrated a replicable model for collaboration between academia and industry to foster transparent and responsible tax practices.