Enhancing workshop management efficiency for two-wheel and four-wheel vehicles

Abstract

This community service aimed to increase participants’ understanding of effective management practices in vehicle workshops. The program was conducted online through a Zoom webinar, engaging both students and the general public free of charge, and offering e-certificates and door prizes. The webinar focused on essential topics such as the transition to entrepreneurship, workshop business development, key operational responsibilities, workshop organization, and customer service strategies. The implementation involved several stages, including observation, preparation, and execution, which culminated in a one-day online event. The activity began with opening remarks by the Chairperson of STIE Pancasetia, followed by the speaker’s presentation, a discussion session, and the awarding of an e-certificate. The results showed high enthusiasm from participants, who actively engaged during discussions and gained valuable insights into managing modern workshops efficiently. This activity successfully enhanced awareness of the importance of structured and professional management in workshop operations. It also demonstrated the potential of online learning platforms in supporting community knowledge sharing. Future programs are recommended to expand the topics and involve students and alumni to strengthen the impact of community engagement initiatives.

Keywords: workshop management, entrepreneurship, vehicle service, community service