The influence of work-family conflict, job stress, and workload on employee performance at KPPBC Banjarmasin
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Abstract
This study aims to test and analyze the Influence of Work Family Conflict, Work Stress and Workload on the Performance of Employees at the Customs and Excise Supervision and Service Office (KPPBC) Type B Banjarmasin. This study uses a quantitative data analysis method. The population and sample of Employee Members at the Customs and Excise Supervision and Service Office (KPPBC) Type B Banjarmasin totaling 95, data collection using questionnaires, data analysis is quantitative/statistical, using multiple linear regression analysis with the aim of testing the established hypothesis. The results of the study indicate that Work Family Conflict (WFC) has a negative influence on employee performance at KPPBC Type B Banjarmasin. Conflict between high work and family demands can reduce employee performance, especially in a work environment with less flexible schedules and workloads. Work stress has a negative effect on employee performance at KPPBC Type Madya Pabean B Banjarmasin. High work stress, due to complex and heavy work demands, can reduce employee motivation, focus, and productivity. Workload has a negative effect on employee performance at KPPBC Type Madya Pabean B Banjarmasin. High workload is one of the main factors that hinders performance, because it can trigger physical and emotional fatigue, reduce motivation, and reduce work efficiency
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