The influence of information technology, knowledge, and skills on police performance at Bhayangkara Hospital

Abstract

This research aims to examine and analyze the influence of Information Technology, Knowledge, and Skills on Police Performance at Bhayangkara TK.III Hoegeng Iman Santoso Banjarmasin Hospital. The research method employed is an analytical survey with an explanatory research approach, aiming to explain the causal relationships between variables through hypothesis testing. The population in this study consisted of all police personnel at the hospital, totaling 35 individuals, and the sampling technique used was saturated sampling, where the entire population was used as the sample. Data were collected through a closed questionnaire that had been tested for validity and reliability to ensure the accuracy and consistency of the responses. The data analysis technique applied was multiple linear regression analysis to determine the effect of the independent variables simultaneously and partially on the dependent variable. The results of the study indicate that Information Technology, Knowledge, and Skills simultaneously and partially have a significant positive effect on Police Performance. Among the three variables, Knowledge emerged as the most dominant factor influencing performance. This finding highlights the importance of enhancing the knowledge base of police personnel to optimize their performance outcomes. The study suggests that continuous training, updating of information systems, and skill development programs are crucial strategies to support performance improvements. Overall, the research provides empirical evidence on the key factors affecting police performance in a hospital environment, contributing to organizational development and service quality enhancement